Shipping policy

Fast, Discreet Shipping from the USA & Canada

All orders are shipped from within the United States or Canada, depending on your location. This allows for faster delivery, no cross-border delays in most cases, and a more reliable shipping experience.

Orders are processed within 1 to 2 business days during regular business hours.

Delivery Timeframes

Delivery times vary based on your location and the selected courier, but most orders arrive within:

• USA: 1 to 5 business days
• Canada: 1 to 5 business days

Remote areas may require additional time.

Once your order has shipped, tracking information will be provided as soon as it becomes available.

Shipping Carriers

We ship using trusted carriers to ensure fast and reliable delivery:

• UPS
• FedEx
• Purolator
• Canada Post
• USPS
• Canpar
  

The courier is automatically selected based on your location and the fastest available service.

Discreet Packaging

All orders are shipped in plain, unmarked packaging with no indication of the contents or brand. Your privacy is fully protected from dispatch to delivery.

Order Tracking

Tracking details are sent once your order has been processed and picked up by the courier.

Please allow up to 2 to 4 business days for tracking updates to appear before contacting support.

Processing & Holiday Delays

Orders are processed on business days only. Shipping times may be affected by:

• Weekends
• Public holidays
• Peak seasonal periods

We always aim to dispatch orders as quickly as possible.

Need Help With Your Order

If you experience any issues with your shipment, our support team is available to assist.

Please contact us through our contact page, and we will respond as quickly as possible.